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Terms and Conditions

Welcome to Unisphare.com (GOEL TRADING COMPANY)  These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with the following terms.

1. Introduction

Unisphare is a global online and offline platform offering unique handmade, machine-made, wooden, clay, art & craft, and other customized products. These terms apply to all users, visitors, and buyers worldwide.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old or accessing under the supervision of a guardian.

  • You are legally capable of entering a binding contract.

  • You are not barred from using the services under applicable laws.

3. Products and Services

  • We offer both handcrafted and machine-made products, including items made of wood, clay, metal, fiber, and more.

  • As our products are often handmade, minor variations in color, texture, or shape may occur and are not considered defects.

  • We reserve the right to update or remove any product or service without prior notice.

4. Pricing and Payment

  • All prices are displayed in your local or preferred currency.

  • Prices may change due to market fluctuations or updates.

  • We accept international and domestic payment methods.

  • All payments must be received before product shipment.

5. Shipping and Delivery

  • We ship globally through reputed logistics partners.

  • Estimated delivery times vary depending on location.

  • For offline sales, our delivery network is available within a 100 km radius.

  • Buyers are responsible for any customs duties, taxes, or import fees for international shipments.

6. Return, Refund & Replacement Policy

  • No Return / No Refund Policy: We do not accept returns or refunds.

  • Only Replacement: Replacements are offered if you report a valid issue (damaged/wrong item) within 12 hours of delivery with video and image proof.

  • Read our full Replacement Policy for detailed guidelines.

7. Intellectual Property

  • All content on the website, including product designs, images, logos, and descriptions, is the intellectual property of Unisphare.

  • You may not reuse, replicate, or distribute our materials without prior written consent.

8. User Conduct

By using our website, you agree to:

  • Provide accurate information during registration or order placement.

  • Not misuse or interfere with our services.

  • Avoid uploading or sharing harmful, offensive, or misleading content.

9. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We do not collect user data unnecessarily and use industry-standard VPS-based security to protect any operational data.

10. Limitation of Liability

Unisphare shall not be held responsible for:

  • Delays in delivery due to external factors (weather, customs, etc.)

  • Damage after delivery due to customer mishandling

  • Minor variations in handmade items

11. Termination

We reserve the right to suspend or terminate your account or access to our services if you breach these Terms or misuse our platform.

12. Governing Law

These Terms & Conditions are governed by the laws of [Insert Jurisdiction, e.g., India]. For international users, local consumer laws may also apply where necessary.

13. Changes to Terms

We may revise these terms from time to time. Any changes will be updated on this page. Continued use of the website after updates signifies your acceptance.

Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

📧 Email: Infounisphare@gmail.com
🌐 Website: www.unisphare.com

Address of Principal Place of Business NEAR WATER CANAL, JAIN DHARAMKATA, PLOT NO.2, VPO-MANDHANA, Narnaul, Mahendragarh, Haryana, 123001

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